CRM Implementations

Build a CRM the Whole Company Actually Uses

While 50–70% of CRM projects fail, ours don't; they become the backbone of how teams work — intuitive, connected, and built to scale.

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5.0 Rating on Clutch, G2 & Google

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Trusted by technology, SaaS, and operations-driven companies that demand speed, clarity, and control.

Results That Speak for Themselves

📈 300% increase in ARR driven by CRM-aligned sales ops, attribution, and integrated marketing systems (cold outreach, ABM ads, and product-led site rebuild).

💰 300% improvement in cost per lead by connecting paid media, CRM, and analytics into one feedback loop.

⚡ 98% faster quoting through CRM automation and CPQ integration built for precision and speed.

🤖 97%+ ticket completion within 24 hours powered by a CRM-connected chatbot, workflow automation, and real-time personalization.

🗂️ 93% reduction in product catalog size through SKU rationalization that simplified sales configuration.

🛠️ 50% lower licensing costs via tech-stack rationalization, consolidation, and governance.

🧹 43% cleaner data achieved by standardizing fewer, more meaningful properties and enforcing company-wide data governance.

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They didn’t just give us a CRM—they gave us a system that drives growth.
— Neeve Product Lead
Response time improved. Ops ran smoother. We finally had a CRM that worked for everyone.
— Aidan Seawalt, Hive
GMA built and scaled our CRM and RevOps engine — helping drive 4x ARR growth.
— Krossland Shaw, Time Study Inc.

Proof in Action.

How Companies Like Yours Built Systems That Actually Work.

Neeve

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Hive Technologies

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Time Study

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Blueprint the System. Build the Engine.

Before implementation, we blueprint — diagnosing what works, what doesn’t, and designing a plan that flows seamlessly into implementation. Our approach ensures your CRM fits your people, processes, and growth goals — not just the software.

Blueprint Includes:

  • Workflow maps of your departments and how they interact

  • Comprehensive tech-stack audit (HubSpot, Salesforce, and other tools)

  • Actionable roadmap that leads directly into implementation

Start with the CRM Blueprint

How We Do It

We don’t just implement a CRM — we architect a system that works for your entire business.

  1. Strategy First – Map your business, processes, and data flows so your CRM reflects reality.

  2. Ecosystem Agility – Select and integrate the best tools for your workflows.

  3. Long-Term Execution Partners – Senior team stays with you through go-live and beyond, bringing experience from Toast, AppNexus, Shutterstock, Deutsche Bank, Neeve, and Hive. Faster adoption, measurable ROI, minimal disruption.

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Our CRM Services

We lead CRM initiatives from messy starting points to high-functioning, scalable systems.

Services:

Workflow & Solution Design — Align CRM to business workflows

Onboarding & Enablement — Faster adoption, clean data, minimal friction

System Migrations — Strategic migrations with zero data loss

Integrations & Automation — Seamless app integrations, AI-powered workflows

Data Cleanup & Governance — Long-term data health

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Built for Every Function

We design CRM ecosystems that connect every team under one system:

Sales — Pipeline, quoting, forecasting

Marketing — Lead capture, lifecycle automation, campaign attribution

Customer Success — Onboarding, renewals, health scoring

Customer Support — Ticketing, escalations, SLAs

Operations — Workflow design, system integration, process optimization

Finance & Product — Billing, licensing, reporting, product usage syncs

Leadership — Dashboards, reporting, team visibility

Is It Time to Upgrade Your CRM?

  • Outgrown spreadsheets or homegrown tools

  • CRM underused or creating friction

  • Consolidating systems post-acquisition or growth

  • Need clean data, coordinated workflows, and AI-ready automation

Why GMA Growth Engines

✅ Architected CRMs for brands like Toast, Shutterstock, Deutsche Bank

✅ Led full-stack growth systems, not just configurations

✅ Combines technical precision with operational empathy

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Frequently Asked Questions

  • A: CRM implementations usually begin with a discovery phase to map business processes, handoffs, and data flows. Depending on complexity, initial system builds and integrations take 6–12 weeks, followed by staged rollouts, training, and adoption support. Our iterative approach ensures teams can start realizing efficiency gains quickly while building a scalable CRM foundation.

  • A: We look at results the same way your P&L does — by whether the system drives more revenue and costs less to run. Our CRM implementations help teams close deals faster, reduce manual work, and eliminate redundant software that adds cost without adding value. When everything runs through one reliable system, margins improve, decisions get clearer, and the CRM starts paying for itself.

  • A: Yes. Our strategic migration approach ensures clean data, modern workflows, and minimal downtime, so your team can continue operations seamlessly.

Let’s Build the CRM You Actually Need